Toyota Tanzania LTD. (“Toyota Tanzania LTD”) maintains this site (“this Site”) for entertainment, information, educational, and communication purposes. Please feel free to browse this Site. If you are browsing this Site as a non-commercial consumer, you may download materials displayed on this Site for your non-commercial, personal use only.

If you are browsing this Site as an employee/agent/member of any business organization, you may download materials displayed on this Site only for non-commercial purposes within your business or organization. This permission is specifically conditioned on Toyota Tanzania retaining all copyright and other proprietary notices contained in the materials. Additionally, you may not distribute or transmit (except, within your business or organization), modify, reuse, report, or use the contents of this Site for public or commercial purposes, including the text, images, audio, and video without Toyota Tanzania’s written permission.

Your access and usage of this Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, the Terms and Conditions below.

1. You should assume that all materials on this Site are protected by copyright unless otherwise noted and may not be used except as permitted in the Terms and Conditions or in the text on this Site.
2. Your usage of this Site is at your own risk. Toyota Tanzania makes no warranties or representations as to its accuracy and Toyota Tanzania specifically disclaims any liability or responsibility for any errors or omissions in the content on this Site. Neither Toyota Tanzania nor any other party involved in creating, producing, or delivering this Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, this Site. Without limiting the foregoing, everything on this Site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
3.  Toyota Tanzania reserves the right to alter any details of specifications and equipment without notice. Details of specifications and equipment are also subject to change to suit local conditions and requirements. Vehicle pictured and specifications detailed on this Site may vary from models available locally. Vehicle body and accessory colours might differ slightly from the images on this Site.
4. Toyota Tanzania assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on this site or your downloading of any materials, data, text, images, video, or audio from this site.
5.  Toyota Tanzania may use short messaging service (“SMS”) to communicate some of the features, products and services provided on this Site. SMSes received are free of charge. However, should the service require you to respond to the SMS from Toyota Tanzania, standard charges shall apply. The rates may vary depending on your mobile network.
6. Subject to our Privacy Policy, if you send any communications or materials to this Site by electronic mail, SMS or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Toyota Tanzania or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Toyota Tanzania is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to this Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information. Toyota Tanzania shall assume no responsibility and shall not be liable for any unauthorized or unlawful interception or modification of any communication between you and Toyota Tanzania (whether by electronic mail, SMS or otherwise), or for any loss or damage arising thereby (including but not limited to any loss or damage arising out of the unauthorized or fraudulent use of any information contained in or made accessible via such communication).
7. This Site refers to products and/or services that are generally available for purchase in Tanzania.
8.  Toyota Tanzania is not responsible for the content of any site linked to or from this Site. Your linking to any other site is entirely at your own risk. While Toyota Tanzania may provide links on this Site to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. Toyota Tanzania disclaims all warranties, express and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained on such sites.
9. Although Toyota Tanzania may from time-to-time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on this Site, Toyota Tanzania is under no obligation to do so and assumes no responsibility or liability arising from the contents of any such communications nor for any error, defamation, libel, obscenity, profanity, or inaccuracy contained in any such communication. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law.  Toyota Tanzania will fully cooperate with any law enforcement authorities or court order requesting or directing Toyota Tanzania to disclose the identity of anyone posting such materials.
10. Toyota Tanzania may at any time revise these Terms and Conditions by updating this posting. Since you are bound by these Terms and Conditions, you should therefore periodically visit this page, by clicking the Privacy policy hyperlink at the bottom of the Toyota Tanzania Site pages, to review the current Terms and Conditions.
11. The Terms and Conditions are to be governed by and construed in accordance with the law of the United Republic of Tanzania, without reference to its conflicts of law rules.

Use of SMS

Toyota Tanzania may at any time subscribe to the use of SMS to communicate with our customers on updates and other information.

Toyota Tanzania may modify these Terms and Conditions at any time at our sole and absolute discretion, and such modifications shall be effective immediately.

You acknowledge and irrevocably agree to be bound by the Terms and Conditions of use in accordance with the use of SMS, and your continued access to and/or use of the SMS shall be deemed your conclusive acceptance of the current Terms and Conditions.

Disclaimer

Toyota Tanzania does not make any express or implied warranties, representations or endorsements whatsoever and shall not be liable for any cost or damage arising either directly or indirectly from your use of the SMS.

Toyota Tanzania makes no representations or warranties that:

1. the SMS will meet your requirements or will always be accessible;
2. the SMS will be uninterrupted, timely, secure, error-free or free from computer virus or other invasive or damaging code;
3. the information, data and materials that may be obtained from the SMS will be accurate or reliable;
4. the quality of any information, data and materials obtained by you through the SMS will meet your expectations; and
5. any errors in the information and data provided by the SMS will be corrected.

Exclusion of Liability

Toyota Tanzania shall not be liable for any loss suffered by you and/or any third party arising from and in connection with the use of the SMS.

We shall not at anytime be liable for any inconvenience, loss, damage (special or consequential) or injury suffered by you or any third party arising from or caused by:

1. your being deprived or the inability to access the use of the SMS as a consequence of any action by us and/or our supporting service vendors; or
2. the SMS not being available due to system maintenance or breakdown/non-availability of any network; or
3. any failure by us and/or our supporting service vendors to perform any obligation, if such failure arises from a failure of, or any unauthorized and/or unlawful access to, any machine, data processing system or transmission link or any act of force majeure or any event outside our control; or
4. any equipment, software, service, or network providers (including but not limited to telecommunications, Internet browser and Internet access providers), or any agent or subcontractor of any of the foregoing.

Neither we nor any of our supporting service vendors nor our officers shall be responsible in any way for any direct, indirect, special or consequential, economic or other damages arising in any way from the provision and/or use of the SMS.

You shall at all times indemnify Toyota Tanzania against any liability, loss, damage, including solicitor and client costs and expenses (legal or otherwise) which we may sustain or incur, directly or indirectly, by reason of our communication through SMS with you and/or enforcement of our rights under this Terms and Conditions or in acting upon any instructions which you may give in relation to the SMS or any negligence, fraud and/or misconduct on your part or on the part of any agents or representatives of yours.

You shall at all times be wholly responsible for all acts/defaults made resulting and/or in connection with the use or purported use of the SMS by any person, with or without your authority, knowledge or consent.

You consent to us disclosing any information, data and/or materials to any third party which has a legitimate business purpose for obtaining such information, including offering you products or services in connection with or to facilitate the use of the SMS and where such disclosure is necessary for the provision of the SMS to you.

You also acknowledge and agree at all times that:

1. there may be inadvertent disclosure of Information by us and/or any of our officers in the course of providing information, whether to our supporting service vendors and/or third parties, relevant to the provision of the SMS you and you consent to such inadvertent disclosure; and
2. equipment, software, service and network providers (including but not limited to telecommunications, Internet browser or Internet access providers) and other third parties may have or are able to gain access to any information, date and/or materials transmitted over the relevant system, and you agree not hold us liable in any way in this respect.

At all times, neither we nor our supporting service vendors nor any of our officers shall be liable for any loss or damage suffered by you or any other third party as a result of any disclosure of any information, data and/or materials which you have consented to us and/or any of our officers.

You shall provide us with any information or documentation that we may reasonably request relating to your use of the SMS and you shall cooperate with us in any related investigation or litigation.

All information/data and materials available on the SMS are under copyright to us. The copyrights of third parties, including but not limited to our supporting service vendors are also hereby reserved. The information/data and materials are accessible for browsing purposes only.

You confirm that Toyota Tanzania has been provided with the accurate information and that you are the legitimate receiver of the SMS. You acknowledge that providing inaccurate information constitutes unauthorized use for receiving the SMS and may entail disclosure of confidential information that shall be at your own risk.

You must not use (or permit any third party to use) the SMS to send any message or communication which is spam, illegal, offensive, abusive, indecent, or causes annoyance, inconvenience or infringes the rights of third parties.

No information/data and materials available on the SMS constitute an offer by Toyota Tanzania to necessarily provide you with such services, further information, data or materials. The services may not be available or suitable for you.

Although Toyota Tanzania has taken all reasonable care that the information/data and materials available on the SMS is accurate at the time of transmission, no representation or warranty (including liability towards third parties), expressed or implied, is made as to its accuracy, reliability or completeness by us and/or our supporting service vendors.

The information/data and materials available on the SMS are always subject to change without notice.

Records maintained by us and/or our supporting service vendors shall be conclusive against and binding on you except in the case of computation and/or manifest error.

You are responsible for paying charges for the SMS service where applicable. Charges once paid will not be refunded under any circumstances. Normal Telcom operator SMS charges will apply. The cost of any and all of such charges shall be fully borne by you.

Toyota Tanzania LTD. and its subsidiaries, affiliates, related and associated companies (collectively referred to as “TTL”) respect and are committed to the protection of your personal data and your privacy. This Personal Data Protection Notice (“Notice”) explains how we collect and handle your personal data in accordance with the Cyber Crimes Act , 2015 . Please note that TTL may amend this Notice at any time without prior notice and any such amendment will be notified via our website or by email.

1. Personal Data
   1. Type of personal data

• Personal data means any information which relates to you and which was collected or provided to TTL for the purposes stated in Section (2) below.
• Personal data may include your name, contact details, address, identification card number, financial and banking account details, closed circuit television (“CCTV”) or security recordings, images (photographs and video recordings), location tracking or global positioning system (“GPS”) information.

1. 1. Source of personal data
      • Customer or potential customer: TTL collects your personal data directly from you or indirectly from third parties, your employer or searches carried out or information obtained from any regulatory or credit reporting agency. For example:
        • when you contact us directly through TTL’s authorized dealers, distributors and / or branches;
        • when you contact us directly through TTL’s website and / or customer service team, for example, upon enquiry of our products and / or services;
        • through marketing activities or events, for example surveys conducted at road shows, exhibitions and / or business card collections via fish bowl method;
        • through third parties such as our business partners and / or your agents;
        • through regulatory authorities; and
        • through cookies from the use of TTL’s website.
      • Dealer, vendor, supplier or service provider: TTL collects your personal data directly from you or indirectly from your third parties, your employer or searches carried out or information obtained from any regulatory or credit reporting agency. For example:
        • when you contact us directly in relation to any commercial transactions;
        • when tendering for projects;
        • when you send us completed enquiry and / or credit application forms;
        • when we are assessing your creditability;
        • through third parties such as our business partners; and
        • through cookies from the use of TTL’s website.
   2. Obligatory personal data

• All information requested from you is obligatory to be provided by you unless stated otherwise.
• Should you fail to provide the obligatory information, we may be unable to:
  • provide you with the relevant product or services requested for; or
  • process the relevant commercial transactions.

1. Purposes for collecting and further processing (including disclosing) your personal data
   1. Customer or potential customer: Your personal data is collected and further processed as required or permitted by law and to give effect to your requested commercial transaction, including the following:

• to process your order to purchase our products and / or services;
• to provide you with the services or information requested;
• to contact you regarding product information, services, upcoming events, promotions, advertising, marketing and commercial materials which we feel may interest you upon your request*;
• to provide you with after-sales services;
• for TTL’s internal records management;
• to carry out market analysis and research and customer profiling to gauge the market trends;
• to provide you with customer support;
• to facilitate your participation in any contest, event and / or membership programme;
• to ensure that the content of TTL’s website is presented in the most effective manner for you and for your computer and / or device;
• to improve the quality of TTL’s products and /or services;
• to provide assistance on your loan application and / or insurance related matters in relation to the purchase of our products;
• to operate our premises in a manner which is physically safe, secure and befitting of health and safety requirements;
• to support the business, financial and risk monitoring, planning and decision making of TTL;
• for internal investigations, audit or security purposes; and
• to comply with TTL’s legal and regulatory obligations in the conduct of its business.

*You may opt-out from receiving such marketing or promotional material at any time. You may select the “unsubscribe” option provided in TTL’s email blasts / short message services (“SMS”) blasts or you may contact TTL at the details provided in Section (6) below.

1. 1. Dealer, vendor, supplier or service provider: Your personal data is collected and further processed as required or permitted by law and to give effect to the requested commercial transaction, including the following:

• to administer and give effect to the commercial transaction (such as dealership agreement, tender award, contract for service and / or consignment agreement);
• to provide you with dealer support (for dealers);
• to process your credit account application;
• to assess your credit worthiness;
• to process any payment related to the commercial transaction;
• for internal investigations, audit or security purposes;
• to comply with TTL’s legal and regulatory obligations in the conduct of its business;
• to support the business, financial and risk monitoring, planning and decision making of TTL and the Karimjee Jivanjee Group;
• to ensure that the content from our website is presented in the most effective manner for you and for your computer and / or device; and
• for TTL’s internal records management.

1. Disclosure or transfer of personal data (within or outside of Tanzania)

Your personal data provided to us may be disclosed to the following classes of third parties (within or outside of Tanzania) as required under the law or pursuant to relevant contractual relationship (for example, where we appoint third party service providers) or for the purposes or directly related to the purposes stated in Section (2) above:

• (including related companies, subsidiaries, holding companies, associated companies and outsourcing partners);
• potential or actual purchasers, successors-in-title of the business or share (wholly or in part) of TTL (including their advisers and representatives) as a result of a potential, proposed or actual sale of business, disposal, acquisition, merger or re-organisation;
• TTL authorised dealers, TTL distributors and TTL parts suppliers;
• our business partners such as insurance companies, banks and financial institutions;
• government departments or agencies, statutory authorities and industry regulators;
• any person to whom we are compelled or required to do so under law or in response to a competent or government agency;
• law enforcement agencies; and
• third parties appointed by us to provide services to us or on our behalf (such as auditor, lawyer, company secretary, service providers, printing company, telecommunications company, contractor, events and training organisers and other advisers).

• Websites
  1. Links to other sites Links to other sites may be provided on TTL’s website for your convenience and information. These sites may have their own privacy statement and TTL does not control, recommend or endorse these sites and TTL will not be held responsible for these sites or their contents. As such, TTL encourages you to read the privacy policies of these sites.
  2. Location enabled products or applications Location enabled products or applications transmit your location information to us. TTL will not use the information sent or provided by you for any other purposes other than to provide the services you requested. Location enabled features are opt-in and you have control over your participation and can turn these services off at any time or uninstall them. Some mobile applications will utilize Google Analytics (or a similar tool) to help TTL better serve you through improved products, services and revisions to the mobile applications. The information collected will not allow TTL to identify you. It may, however, let us know anonymously, the services and products most searched by you within the application as well as device type used and your country of origin.
  3. Cookies
     • In processing your information, cookies, which is a text file placed into the memory of your computer, may be used. TTL is able to use these cookies to identify you. TTL may be able to collect the following information during your visit to our website and / or the fully qualified domain name from which you accessed our site, or alternatively, through your internet protocol (“IP”) address:
     • • the date and time in which you accessed our website;
       • the URL of any webpage from which you accessed our website; and
       • the web browser which you are using and the pages which you have accessed.
     • Some websites may require you to provide a limited amount of information in order to obtain the services you requested (i.e. name, email address, contact number). This personal data will only be used for its intended purpose only, i.e. to respond to your message or deliver the requested service.

• Right to access and correct personal data
  • You have the right to access and correct your personal data held by us. We will make every endeavour to ensure your personal data is accurate and up-to-date therefore we ask that if there are any changes to your information you should notify us directly via the contact details provided in Section (6) below.
  • If you would like to access your personal data, please refer to our standard data access form and send us the completed form or query to the contact details in Section (6) below. If you would like to correct your personal data, please contact us at the details provided in Section (6) below.
• Limiting the processing of personal data, further enquiries and complaints
  • If:
    • . you would like to obtain further information on how to limit the processing of your personal data; or

1. you would like to make an enquiry or have any requests in respect of your personal data;

• you may write to us at customerservice@toyotatz.com or call our toll free number at +255 800 750 134.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email, Mobile phone. The information that we request will be retained by us and used as described in this privacy policy.

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions. Changes to This Privacy Policy